Many hospitals these days are finding themselves in serious financial situations. Poor economic conditions are resulting in fewer patients and/or lower payments that just don't cover costs. Unfortunately, the first thing hospitals tend to do is cut staff.
Here are a few reasons why:
1. It hurts morale. Poor morale hurts patient satisfaction. Poor patient satisfaction hurts admissions. Nobody wants to hear about layoffs from a stressed-out transportation aide as they're getting wheeled to the OR. Besides, we already wait long enough on hold and get lost in the hallways too many times without rescue.
2. Many areas are already understaffed, causing strains on processes that result in failures and errors.
3. Severance pay is expensive.
4. Should you need the staff back, it is costly to recruit, rehire and re-train.
We've provided some alternatives to cutting staff that hospitals may consider first. We hope staff cuts will be a last resort and only considered after careful analysis and consideration of the long-term consequences.
In the meantime, we'll monitor patient satisfaction scores on WhereToFindCare.com to see if any trends pop up from hospitals who've implemented layoffs.