I just read an article about a patient (who was awaiting eye surgery) leaving the operating room after a doctor answered his cell phone and started discussing a previous operation. The patient of the previous operation had developed complications (no fault of the doctor). Upon hearing the conversation, the patient (who was still conscious) became very upset with the doctor's bedside matter, telling him that he "would rather go blind", leaving the operating room and then the facility. (Source: Fox News)
If I were in his shoes, I may have done the same thing. Its a scary, nerve-wrecking experience to go through any type of surgery. And it certainly doesn't help to hear that type of conversation prior to surgery, even if it wasn't the doctor's fault for the complications. Bedside matter is so important to your health care experience. Just think if that doctor had taken the call to another room, the outcome would have been very different.
This is why word of mouth recommendations should be considered when you're researching your health care choices. It's very important to research the location, services provided, and quality information. But you should also ask family, friends, and other acquaintances if they have had experience with the health care provider. These word of mouth recommendations will give you a better idea of the provider's bedside matter.
If your family or friends haven't used the provider, or perhaps you just moved and you don't know anyone who can give you recommendations, check out the health care provider reviews on WhereToFindCare.com. We ask users to rate their health care provider by writing a short review. Its free to use and all we ask in return is for you to rate your experiences with health care providers. The reviews only take a few short minutes to complete and your feedback is invaluable to others making their health care decisions.
*Information on WheretoFindCare.com is for informational purposes only. Always seek medical advice from your physican for any medical conditions you may have.