A couple of tips from the video:
1. You are your own best patient advocate.
2. Have a family member advocate for you, if not hire one to help.
3. Keep a log and takes notes on everything: time, date, staff names, department, medication, procedure
What do you think about their advice? Would you take notes during your hospital stay? Would you tell a provider (doctor, nurse, lab) to wash their hands if you noticed they hadn't?