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| Wayne County, Michigan |
The question, posed on the HCAHPS survey, sent to a random selection of patients is:
During this hospital stay, how often were your room and bathroom kept clean? Patients choices are: Never, Sometimes, Usually, Always. The choices of sometimes/never are summed into one statistic.
The national averages are 72% said their room was always clean, 19% said usually, and 9% said that their room/bathroom was sometimes or never clean.
Here is a comparison between hospitals in Wayne County of patients who answered that their room was sometimes or never clean. Some were almost twice as high as the national average:
8 hospitals were worse than national average of 9%
3 hospitals were the same as national average
3 hospitals were better than national average:
Unfortunately, HCAHPS has chosen to group the answers instead of sharing the information as collected.
What has been your experience with cleanliness in the hospital you last visited?
More news you may find helpful:
Patient Videos of Dirty Hospital Rooms
Going to a hospital in DC? Don't forget your cleaning supplies
9% of hospital rooms are sometimes or never clean

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ReplyDeletePatient Satisfaction Survey